Terms & Conditions
These Terms & Conditions (the "Terms") form a binding agreement between you and [Registered company name], trading as Rust Shield ("we", "us", or "our"), and govern your access to and use of the Rust Shield antivirus software, the Rust Shield website at rustshieldsecurity.com, our applications for Windows and macOS, and any related services, updates, malware definitions, documentation, and support (together, the "Service"). Please read them carefully. By downloading, installing, activating, or using the Service, you accept these Terms in full.
1. Acceptance of these Terms
By creating an account, entering a license key, installing the Rust Shield application, or otherwise using the Service, you confirm that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy, which is incorporated here by reference. If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have authority to bind that entity, in which case "you" refers to that entity.
If you do not agree to these Terms, you must not download, install, or use the Service. Your continued use of the Service following any update to these Terms constitutes acceptance of the updated Terms.
2. Eligibility
To use the Service, you must:
- Be at least 18 years of age, or the age of legal majority in your place of residence, whichever is greater;
- Have the legal capacity to enter into a binding contract and not be barred from doing so under any applicable law;
- Provide accurate and complete registration information and keep it up to date; and
- Use the Service only for lawful purposes and in accordance with these Terms.
We do not knowingly permit the Service to be used by anyone under the minimum age. If we learn that we have collected information from an ineligible person, we may suspend or terminate the associated account.
3. Accounts and license keys
3.1 Account creation
Certain features require an account. You are responsible for maintaining the confidentiality of your account credentials and license keys, and for all activity that occurs under your account. You agree to notify us immediately at [email protected] if you suspect any unauthorized use of your account or license key.
3.2 License keys and device activation
Paid tiers are activated using a license key tied to your subscription. Each tier permits activation on a limited number of devices as described at the point of sale and in Section 5. You must not share, resell, sublicense, publish, or distribute your license key. We may deactivate a license key or device registration that we reasonably believe is being used in breach of these Terms, is compromised, or exceeds the permitted device count.
3.3 Accuracy and security
You are responsible for the security of the devices on which you install the Service and for keeping the application and its malware definitions up to date. We are not liable for losses arising from your failure to safeguard your credentials, license key, or devices.
4. The software license grant
4.1 Scope of the license
Subject to your compliance with these Terms and, for paid tiers, your payment of the applicable fees, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable license to download, install, and use the Rust Shield application on the number of devices permitted for your tier, solely for your own personal or internal business purposes.
4.2 Tiers
The Service is offered in the following tiers. Features and limits may be refined over time and are subject to the description presented at the point of purchase.
| Tier | Price | Devices | Key capabilities |
|---|---|---|---|
| Free | $0 | 1 device | Signature and heuristic scanning, quarantine |
| Plus | $3.99 / month | As stated at purchase | Real-time protection, web protection, 500MB cloud backup, unlimited scans |
| Pro | $6.99 / month | As stated at purchase | Network scan, 5GB cloud backup, priority support, plus all Plus features |
4.3 Updates
The Service includes auto-updating malware definitions and may deliver software updates, patches, and new versions automatically. Such updates are provided as part of the Service and are governed by these Terms. Some updates may be required for continued operation, security, or compatibility. We may modify, add, or remove features of the Service from time to time.
4.4 Restrictions
You must not, and must not permit any third party to:
- Copy, modify, adapt, translate, or create derivative works of the Service except as expressly permitted;
- Reverse engineer, decompile, disassemble, or attempt to derive the source code of the Service, except to the limited extent applicable law expressly permits despite this restriction;
- Rent, lease, lend, sell, sublicense, assign, distribute, or otherwise commercially exploit the Service or make it available to third parties;
- Remove, obscure, or alter any proprietary notices, labels, or marks;
- Circumvent, disable, or interfere with license enforcement, device limits, or security-related features;
- Use the Service to develop a competing product or service, or to benchmark it for that purpose without our written consent.
5. Acceptable use
When using the Service, you agree that you will not:
- Use the Service for any unlawful, fraudulent, or malicious purpose, or in violation of any applicable law or regulation;
- Upload, transmit, or store malware, viruses, or malicious code except within the intended, controlled scanning and quarantine functions of the Service;
- Attempt to gain unauthorized access to the Service, our servers, our definition-distribution infrastructure, or any account that is not yours;
- Interfere with, disrupt, or place an unreasonable load on the Service, including its update, licensing, heartbeat, or cloud-backup systems;
- Use automated means to access the Service in a manner that degrades or circumvents intended functionality or rate limits;
- Use the Service to scan, monitor, or access systems or data that you do not own or are not authorized to protect;
- Misrepresent your identity or your affiliation with any person or entity.
We may investigate and take appropriate action, including suspension or termination, against anyone who, in our sole reasonable judgment, violates this section.
6. Fees, billing, auto-renewal, and taxes
6.1 Fees
The Free tier is provided at no charge. Paid tiers (Plus and Pro) are offered on a recurring subscription basis at the prices shown at the point of purchase. Prices are stated exclusive of taxes unless indicated otherwise. We may change our prices; any change will apply from your next billing cycle and we will give reasonable advance notice where required by law.
6.2 Billing and payment
Subscriptions are billed in advance through our third-party payment processor. You authorize us and our processor to charge your chosen payment method for the applicable fees. You are responsible for keeping your payment details accurate and current. If a payment fails, we may retry the charge and may suspend or downgrade paid features until payment is received.
6.3 Automatic renewal
Your subscription renews automatically at the end of each billing period (monthly, unless stated otherwise) at the then-current price, until you cancel. By subscribing, you consent to these recurring charges. You may cancel at any time through your account settings or by contacting [email protected]; cancellation takes effect at the end of the current paid period, and you retain access to paid features until then.
6.4 Refunds
Except where required by applicable law or expressly stated in a separate refund policy at the point of sale, fees already paid are non-refundable and there are no refunds or credits for partial periods, unused features, or downgrades. Nothing in these Terms limits any statutory cancellation or withdrawal rights you may have as a consumer.
6.5 Taxes
You are responsible for all applicable taxes, duties, and levies associated with your purchase (such as VAT, GST, or sales tax), other than taxes based on our net income. Where we are required to collect such taxes, they will be added to your charges.
7. Intellectual property ownership
The Service, including the Rust Shield application, its Rust core, source code, malware definitions, algorithms, user interface, designs, text, graphics, logos, and all related intellectual property, is and remains the exclusive property of [Registered company name] and its licensors, and is protected by copyright, trademark, and other laws. Except for the limited license expressly granted in these Terms, no rights are transferred to you.
"Rust Shield" and associated logos are our trademarks. You may not use them without our prior written permission. Any feedback or suggestions you provide about the Service may be used by us without restriction or obligation to you.
8. Third-party components and services
The Service incorporates open-source and third-party software components, each of which is licensed to you under its own terms. Where a third-party license conflicts with these Terms in respect of that component, the third-party license governs that component. A list of significant third-party components and their licenses is available on request.
The Service also relies on third-party providers for functions such as payment processing, cloud backup storage, and content delivery. Your use of those functions may be subject to the relevant provider's terms, and we are not responsible for the acts or omissions of third-party providers beyond our reasonable control.
9. Disclaimers of warranty
No antivirus product can guarantee detection or removal of every threat. Malware evolves continuously, and the Service depends on up-to-date definitions, correct configuration, and factors outside our control. You acknowledge that the Service is a security aid and not a guarantee against infection, data loss, or damage.
To the maximum extent permitted by applicable law, the Service is provided "as is" and "as available", without warranties of any kind, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, or that the Service will be uninterrupted, error-free, secure, or that all threats will be detected or remediated. Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you, and you may have additional rights under local law.
10. Limitation of liability
To the maximum extent permitted by applicable law, in no event will [Registered company name], its affiliates, officers, employees, or licensors be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, or for any loss of profits, revenue, data, goodwill, or business interruption, arising out of or in connection with the Service or these Terms, whether based in contract, tort (including negligence), strict liability, or otherwise, even if advised of the possibility of such damages.
To the maximum extent permitted by applicable law, our total aggregate liability arising out of or in connection with the Service or these Terms will not exceed the greater of (a) the amount you paid us for the Service in the twelve (12) months immediately preceding the event giving rise to the claim, or (b) fifty US dollars (USD 50).
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for death or personal injury caused by negligence or for fraud or fraudulent misrepresentation. Where liability cannot be excluded but can be limited, our liability is limited to the maximum extent permitted by law.
11. Indemnification
You agree to indemnify, defend, and hold harmless [Registered company name], its affiliates, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to: (a) your use or misuse of the Service; (b) your violation of these Terms or any applicable law; (c) your violation of the rights of any third party; or (d) content or data you submit or process through the Service. We reserve the right to assume the exclusive defense and control of any matter subject to indemnification, in which case you agree to cooperate with us.
12. Suspension and termination
12.1 By you
You may stop using the Service at any time and may cancel a paid subscription as described in Section 6.3. Uninstalling the application does not by itself cancel a recurring subscription.
12.2 By us
We may suspend or terminate your access to all or part of the Service, with or without notice, if we reasonably believe that you have breached these Terms, that your use poses a security or legal risk, that payment is overdue, or that suspension is required to comply with law. Where practicable and lawful, we will give you notice and an opportunity to remedy a breach.
12.3 Effect of termination
On termination, the license granted to you ends, and you must cease using and, if requested, uninstall the Service. Provisions that by their nature should survive termination, including those on intellectual property, disclaimers, limitation of liability, indemnification, and governing law, will survive. Following termination, cloud-backup data associated with a paid tier may be deleted after a reasonable retention period; you are responsible for retaining your own copies.
13. Governing law and jurisdiction
These Terms and any dispute or claim arising out of or in connection with them, their subject matter, or formation (including non-contractual disputes) are governed by, and construed in accordance with, the laws of [Governing jurisdiction], without regard to its conflict-of-laws principles.
You agree that the courts of [Governing jurisdiction] will have exclusive jurisdiction to settle any such dispute, except that we may seek injunctive or equitable relief in any competent court to protect our intellectual property or confidential information. If any mandatory consumer-protection law of your country of residence grants you the right to bring proceedings in, or requires the application of the law of, your home jurisdiction, those rights are not affected. [If arbitration or a specific dispute-resolution venue applies, describe it here.]
14. Changes to these Terms
We may update these Terms from time to time to reflect changes in the Service, our business, or applicable law. When we make material changes, we will update the "Last updated" date at the top of this page and, where required, provide additional notice through the Service or by email. Changes take effect when posted unless otherwise stated. Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms. If you do not agree to the changes, you must stop using the Service and, if applicable, cancel your subscription.
15. General
These Terms, together with our Privacy Policy and any order details presented at purchase, constitute the entire agreement between you and us regarding the Service and supersede any prior agreements. If any provision is held to be unenforceable, the remaining provisions will remain in full force. Our failure to enforce any right or provision is not a waiver of that right. You may not assign or transfer these Terms without our prior written consent; we may assign them in connection with a merger, acquisition, or sale of assets. Headings are for convenience only.
16. Contact us
If you have any questions about these Terms, please contact us:
- Company: [Registered company name] (trading as Rust Shield)
- Address: [Registered business address]
- Email: [email protected]
- Phone: [Support phone number]
- Support hours: Mon–Fri, 9am–6pm
You can also reach our team through the in-app chat or the chat on rustshieldsecurity.com during our stated support hours.